During an unexpected roadside emergency, your customer needs a roadside assistance service that offers prompt, responsive and flawless attention to their problem. When that moment of truth arrives, you want the peace of mind of knowing you recommended a service to your customer that delivers value on all three levels. If the service fails, you lose credibility and risk permanent damage to the customer relationship you worked so hard to build.
Roadside Protect: “We’ll Be There When You Need Us”
Roadside Protect understands that delivering quality roadside assistance doesn’t happen by accident. It requires a well-managed effort supported by a team of professionals experienced in delivering worry-free emergency roadside services that re-assure your customers and strengthen your relationship with them.
Proven Experience. Proven Leadership.
Since 2002 Roadside Protect has managed more than 2,000,000 dispatches and served clients in the following markets:
- Automotive & Transportation
- Financial & Membership
Led by a management team with significant professional experience directing some of the country’s largest roadside experience and motor club programs, Roadside Protect is committed to delivering a better roadside assistance experience for your customers when it matters the most – during those critical minutes when they are stranded on the road and in need of help. A better roadside assistance experience means a satisfied customer who becomes a passionate ambassador for your brand to a larger market of potential new customers.
A Full-Service Provider of Roadside Assistance Services
Our proprietary Navigator technology gives Roadside Protect a distinct, competitive advantage by allowing us to partner with our clients in transparent and real-time fashion to provide simple, secure, capable and scalable roadside assistance services.
- Enhanced service offerings, including event marketing and mobile apps designed to deliver roadside services to drivers in a real-time feedback loop that eliminates downtime and reduces stress.
- Customized services tailored to the specific needs of our clients and their customers.
- Ownership and operation of our own domestic call centers.
- Availability of enterprise level roadside assistance administrator services.
To learn more about how Roadside Protect can help you to improve the quality of your roadside assistance services and enhance your customer’s experience, click here.