Capabilities
Prompt, attentive and responsive service and execution
When your customers encounter an unexpected road emergency and need help, you can be sure that Roadside Protect will assist them with prompt, attentive and responsive service and execution.
Our capabilities are enabled through a unique service and technology platform that places high priority on the client relationships, our products, the customer experience and dispatch operations management.
Our Capabilities Include:
Roadside Assistance
CALL CENTER
National Service Coverage
In the event of a breakdown, your customers need a comprehensive and rapid response service network.
Our call center facility uses cloud-based applications and telecommunications to manage all dispatches.
Roadside Assistance
In the event of a breakdown, your customers need a comprehensive and rapid response service network.
CALL CENTER
Our call center facility uses cloud-based applications and telecommunications to manage all dispatches.
National Service Coverage
Our North America service platform includes a network of more than 12,000 service providers that operate in the U.S., Canada and Puerto Rico.
Roadside compliance
client-driven customization
markets served
Our roadside administration strategy embraces a wing-to-wing approach of handling each road service dispatch, from the initial customer call to confirmation of the service provider’s arrival.
Leverage strategic partnerships to get the most out of your customized roadside assistance package and reap the rewards – all without excessive costs or extra personnel.
Roadside compliance
Our roadside administration strategy embraces a wing-to-wing approach of handling each road service dispatch, from the initial customer call to confirmation of the service provider’s arrival.
Client-driven customization
Leverage strategic partnerships to get the most out of your customized roadside assistance package and reap the rewards – all without excessive costs or extra personnel.
MARKETS SERVED
Roadside Protect’s comprehensive services are tailored specifically to support businesses and their customers across a variety of markets.
Courteous, & Comprehensive
We will answer your customer’s emergency call immediately; route them to the appropriate provider and ensure fast and courteous attention to the situation. Our cost-efficient and comprehensive services put your company in a position to offer substantial value-added benefits to your customers and provide them with the peace of mind that comes with knowing Roadside Protect will help them meet their most challenging roadside assistance needs whenever and wherever necessary. Our commitment to dependable service delivery will also create additional brand building opportunities for you with your customer.