Roadside assistance service calls often require immediate or near term vehicle repairs and the vehicle owner does not have an identified local repair facility in mind to make repairs. Our event marketing platform is designed to promote the services our partners offer in the form of discounts and preferred “Tow To” client retail destinations.
Providing the repair opportunity during the roadside assistance service call drives incremental client revenue and customer loyalty.
The platform leverages dispatch service opportunities in the following ways:
- Offer valuable discounts
- Confirm the value of roadside assistance benefits provided by your company
- Get real time satisfaction feedback
- Notify customers of benefit term and renewal offers
- Obtain or update customer contact data
All of the event marketing platform communication is handled through text messaging and email to deliver a consistent client brand experience.