Roadside Protect offers customized mobile APPS for Android and iPhone platforms for accessing and requesting roadside assistance benefits. With our APP, your customers immediately notify us of their precise location and need for service.
Our dispatch process is enabled to send text messages at the time of dispatch. At a minimum, the message can confirm details of the roadside assistance services being arranged. The text can also be utilized as an effective event marketing platform. When a customer needs roadside assistance, an opportunity for mechanical and/or tire repair or replacement is identified. A text message at this moment can be an opportunity to advertise a coupon to the customer for “$10 off on a replacement tire”. The text messaging capability is also be a great way to acknowledge the dispatch services being provided to the customer and to provide a link for a customer survey on their roadside assistance experience.