{"id":79,"date":"2023-02-08T23:11:05","date_gmt":"2023-02-08T23:11:05","guid":{"rendered":"https:\/\/roadside-protect.com\/?page_id=79"},"modified":"2023-06-08T18:15:48","modified_gmt":"2023-06-08T23:15:48","slug":"call-center","status":"publish","type":"page","link":"https:\/\/www.roadsideprotect.com\/home\/capabilities\/call-center\/","title":{"rendered":"Call Center"},"content":{"rendered":"[et_pb_section fb_built=”1″ next_background_color=”#ffffff” admin_label=”section” _builder_version=”4.20.2″ background_color=”#f3f3f3″ background_enable_image=”off” custom_padding=”74px||71px|||” bottom_divider_style=”ramp” bottom_divider_height=”70px” bottom_divider_flip=”horizontal” global_module=”733″ saved_tabs=”all” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row admin_label=”row” _builder_version=”4.19.5″ custom_padding=”0px||33px|||” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.19.5″ global_colors_info=”{}” theme_builder_area=”post_content”][dsm_breadcrumbs show_home_icon=”off” align=”center” _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”||0px||false|false” custom_css_main_element=”margin-bottom:0px!important;” global_colors_info=”{}” theme_builder_area=”post_content”][\/dsm_breadcrumbs][et_pb_text admin_label=”Dynamic Title Text” _builder_version=”4.20.2″ _dynamic_attributes=”content” _module_preset=”default” header_font=”|800||on|||||” header_font_size=”63px” header_2_font=”|800||on|||||” header_2_text_color=”#FFFFFF” header_2_font_size=”46px” text_orientation=”center” custom_margin=”||-3px|||” header_text_color_tablet=”” header_text_color_phone=”” header_text_color_last_edited=”on|desktop” header_font_size_tablet=”63px” header_font_size_phone=”34px” header_font_size_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IjxoMT4iLCJhZnRlciI6IjwvaDE+In19@[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”||10px|||” custom_padding_tablet=”||10px|||” custom_padding_phone=”0px||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”1_2,1_2″ module_class=”custom-row” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ module_class=”second-on-mobile” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text admin_label=”Text” _builder_version=”4.19.5″ text_font=”|||on|||||” text_font_size=”19px” header_font=”|800|||||||” header_text_color=”#35abff” header_font_size=”46px” header_2_text_color=”#72e04a” header_2_font_size=”34px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||6px|||” global_colors_info=”{}” theme_builder_area=”post_content”]

<\/h1>\n

The Benefits of Cloud-Based Applications and Telecommunications for Roadside Protect<\/p>\n

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Our call center facility uses cloud-based applications and telecommunications to manage all dispatches. This allows us to manage a network of providers that serve markets in the U.S., as well as in Canada and Puerto Rico. Roadside Protect embraces a customer choice approach through technology or phone calls to handle each road service dispatch, from the initial customer dispatch intake to confirmation of the service provider\u2019s arrival.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/roadsideprotect.com\/home\/wp-content\/uploads\/2023\/02\/automobile-towing-worker-securing-car-on-his-tow-1024×640.jpg” title_text=”automobile-towing-worker-securing-car-on-his-tow” disabled_on=”off|off|off” _builder_version=”4.21.0″ _module_preset=”default” z_index=”2″ width=”20vw” custom_margin=”100px||||false|false” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” width_tablet=”30vw” width_phone=”60vw” width_last_edited=”on|desktop” max_width=”20vw” max_width_phone=”60vw” max_width_last_edited=”on|desktop” height=”12.5vw” height_phone=”37.5vw” height_last_edited=”on|desktop” max_height=”12.5vw” max_height_phone=”37.5vw” max_height_last_edited=”on|desktop” sticky_enabled=”0″ max_width_tablet=”20vw” height_tablet=”12.5vw” max_height_tablet=”12.5vw”][\/et_pb_image][et_pb_image src=”https:\/\/roadsideprotect.com\/home\/wp-content\/uploads\/2023\/02\/callcenter-1024×640.jpg” title_text=”callcenter” _builder_version=”4.21.0″ _module_preset=”default” positioning=”absolute” position_origin_a=”top_right” width=”20vw” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” width_tablet=”30vw” width_phone=”60vw” width_last_edited=”on|desktop” max_width=”20vw” max_width_phone=”60vw” max_width_last_edited=”on|desktop” height=”12.5vw” height_phone=”37.5vw” height_last_edited=”on|desktop” max_height=”12.5vw” max_height_phone=”37.5vw” max_height_last_edited=”on|desktop” sticky_enabled=”0″ max_width_tablet=”20vw” height_tablet=”12.5vw” max_height_tablet=”12.5vw”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ admin_label=”row” _builder_version=”4.19.5″ custom_padding=”0px||0px|||” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”2_3″ _builder_version=”4.19.5″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]

We staff our call center with highly trained customer service specialists who bring a professional, caring and attentive attitude to handle your customer\u2019s requests. We put a premium on service and hospitality and our call specialists can respond to requests in English, Spanish and French.<\/p>\n

Other call center amenities include:<\/p>\n