{"id":91,"date":"2023-02-08T23:13:08","date_gmt":"2023-02-08T23:13:08","guid":{"rendered":"https:\/\/roadside-protect.com\/?page_id=91"},"modified":"2024-05-07T15:31:45","modified_gmt":"2024-05-07T20:31:45","slug":"roadside-connect","status":"publish","type":"page","link":"https:\/\/www.roadsideprotect.com\/home\/technology\/roadside-connect\/","title":{"rendered":"Roadside Connect"},"content":{"rendered":"

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Unlocking the Benefits of Roadside Connect: A Proprietary M2M Platform for Enhanced Location Tracking<\/h2>\n

Roadside ConnectTM<\/span> is Roadside Protect\u2019s proprietary M2M platform that enhances the location tracking for the customer and towing company with data collection via SMS.<\/p>\n

With Roadside ConnectTM<\/span>, our Call Center Agent and Service Provider can both see the customer\u2019s location, helping the Tow Driver easily find the customer\u2019s vehicle via the RP Tow Driver app.<\/p>\n

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Other Technologies Include:<\/span><\/h3>\n

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ROADSIDE NETTM<\/span><\/h3>\n

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NAVIGATOR<\/h3>\n

[\/et_pb_text][et_pb_code _builder_version=”4.21.0″ _module_preset=”default” positioning=”absolute” position_origin_a=”bottom_right” max_width=”150px” custom_margin=”||10px||false|false” custom_padding=”0px|20px|16px||false|false” link_option_url=”\/home\/technology\/navigator\/” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” disabled_on=”on|off|off” _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”0px||30px|||” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ module_id=”column4text” module_class=”textColumn” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#FFFFFF” background_enable_image=”off” link_option_url=”\/home\/technology\/roadside-net\/” box_shadow_style=”preset3″ box_shadow_blur=”16px” box_shadow_color=”rgba(0,0,0,0.07)” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” background_color=”#FFFFFF” position_origin_a=”bottom_center” width=”100%” custom_margin=”||60px||false|false” custom_padding=”10px|30px||30px|false|true” link_option_url=”\/home\/technology\/roadside-net\/” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Roadside NetTM<\/span> is Roadside Protect\u2019s proprietary software that aggregates multiple service providers into a simultaneous digital offering that guarantees a best in class ETA & customer experience.<\/p>\n

[\/et_pb_text][et_pb_icon font_icon=”||fa||900″ icon_color=”#0fa3ff” icon_width=”36px” url=”\/home\/technology\/roadside-net\/” align=”left” _builder_version=”4.21.0″ _module_preset=”default” positioning=”absolute” position_origin_a=”bottom_right” custom_padding=”|20px|15px|30px|false|false” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”1_2″ module_id=”column5text” module_class=”textColumn” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#FFFFFF” background_enable_image=”off” link_option_url=”\/home\/technology\/navigator\/” box_shadow_style=”preset3″ box_shadow_blur=”16px” box_shadow_color=”rgba(0,0,0,0.07)” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” background_color=”#FFFFFF” position_origin_a=”bottom_center” width=”100%” max_width=”550px” custom_margin=”||60px||false|false” custom_padding=”10px|30px||30px|false|true” link_option_url=”\/home\/technology\/navigator\/” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

NAVIGATOR contains records of all eligible customers for roadside services; it is a complete promotional and product configurator and a dispatch system rolled into one. The first of its kind in the industry.<\/p>\n

[\/et_pb_text][et_pb_icon font_icon=”||fa||900″ icon_color=”#0fa3ff” icon_width=”36px” url=”\/home\/technology\/navigator\/” align=”left” _builder_version=”4.21.0″ _module_preset=”default” positioning=”absolute” position_origin_a=”bottom_right” custom_padding=”|20px|15px|30px|false|false” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_icon][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” disabled_on=”off|on|on” _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”||45px|||” saved_tabs=”all” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ module_id=”column2″ module_class=”imgColumn” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#769fc1″ background_image=”https:\/\/roadsideprotect.com\/home\/wp-content\/uploads\/2023\/03\/rp-abstract-technology-2-1024×640.jpg” background_size=”contain” background_position=”top_center” background_blend=”multiply” link_option_url=”\/home\/technology\/roadside-net\/” custom_css_main_element=”min-height:300px;” box_shadow_style=”preset3″ box_shadow_blur=”16px” box_shadow_color=”rgba(0,0,0,0.07)” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” background_enable_image=”off” parallax=”on” position_origin_a=”bottom_right” vertical_offset=”50px” text_orientation=”right” custom_margin=”||0px||false|false” custom_padding=”100px|20px||20px|false|true” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

roadside net<\/h3>\n

[\/et_pb_text][et_pb_code _builder_version=”4.19.5″ _module_preset=”default” position_origin_a=”bottom_right” text_orientation=”right” max_width=”150px” module_alignment=”right” min_height=”17px” custom_margin=”||||false|false” custom_padding=”0px|21px|6px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_code][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” background_color=”#FFFFFF” position_origin_a=”bottom_center” width=”100%” custom_margin=”||0px||false|false” custom_padding=”10px|30px|60px|30px|false|true” link_option_url=”\/home\/technology\/roadside-net\/” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Our call center facility uses cloud-based applications and telecommunications to manage all dispatches.
\"\"<\/a><\/p>\n

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navigator<\/h3>\n

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Our North America service platform includes a network of more than 12,000 service providers that operate in the U.S., Canada and Puerto Rico.
\"\"<\/a><\/p>\n

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From a customer\u2019s perspective, Roadside Connect provides peace of mind as the customer can see the Tow Driver\u2019s location, status, and company information. Notifications and updates can be sent directly from the Tow Driver to the customer, eliminating any guess work at a time when the customer needs to know what is going on.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.20.2″ background_color=”#FFFFFF” custom_padding=”50px|50px|50px|50px|true|true” custom_padding_tablet=”50px|50px|50px|50px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/roadsideprotect.com\/home\/wp-content\/uploads\/2023\/03\/roadside-protect-app-screenshots-copy.jpg” title_text=”roadside protect app screenshots copy” _builder_version=”4.20.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” admin_label=”row” _builder_version=”4.20.2″ background_color=”#FFFFFF” width=”65%” width_tablet=”65%” width_phone=”95%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||30px||false|false” border_radii=”on|30px|30px|30px|30px” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.20.2″ background_color=”#FFFFFF” custom_padding=”50px|50px|50px|50px|true|true” custom_padding_tablet=”50px|50px|50px|50px|true|true” custom_padding_phone=”20px|20px|0px|20px|false|true” custom_padding_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/roadsideprotect.com\/home\/wp-content\/uploads\/2023\/03\/roadside-protect-app-appstore-screenshots-copy.jpg” title_text=”roadside protect app – appstore screenshots copy” _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.20.2″ background_color=”#FFFFFF” custom_padding=”50px|50px|50px|50px|true|true” custom_padding_tablet=”50px|50px|50px|50px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” header_3_font=”|||on|||||” header_3_font_size=”33px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Roadside Protect client\u2019s customer can request service via our Native App: Roadside Protect Mobile<\/p>\n