Roadside Protect, Inc. a leading provider of specialty roadside assistance and vehicle administrative services, is pleased to announce it has engaged The McNair Connection, LLC, a consulting firm headed by Dennis M. Fantis. Mr. Fantis will join the Roadside Protect team as the Head of Connected Vehicle Strategy and New Business Development. The former CEO and co-founder of Road America is a founding Board Member of Connected Vehicle Trade Association (CVTA) and former President of National Automobile and Travel Organization (NATO). In addition, Fantis will hold a position on Roadside Protects Board of Directors. Mr. Fantis brings over 35 years of experience and a reputation unmatched in the industry.
“Dennis will be instrumental in driving new business and integrating the connected vehicle capabilities Roadside Protect possesses. Over the last four years, Roadside Protect has invested heavily in developing our Machine to Machine Platform and through our ownership position in Station Digital Media, we are confident this allows Roadside Protect to compete favorably in the vehicle OEM, VSC and Warranty marketplace. The customer experience continues to evolve where the customer can see the tow company in route and the service provider can use GPS to pinpoint the disabled vehicle location. It also creates an audit of the Estimated Time of Arrival and Actual Time of Arrival, which is a key client metric. Our ownership in Station Digital Media allows us to be on the front end of OEM Connected Vehicle services,” says Dean Raschke CEO.
“Roadside Protect is the best kept secret in our industry and while they possess the technology, licensing, and towing network to compete favorably, it’s their focus on providing exceptional customer service that has me excited to join the team” says Fantis.
Roadside Protect is an industry leader in providing roadside assistance services throughout the U.S. and Canada to its Automotive OEM and aftermarket, banking and insurance clients utilizing its proprietary web-based dispatch system, Navigator. The system includes customer management, tow provider network and claims processing capabilities on the advisors’ desktop.
Contact Roadside Protect for more information – www.roadsideprotect.com contact@roadsideprotect.com or 888.929.2918