Itasca, Illinois
Roadside Protect, Inc. a leading provider of specialty roadside assistance and vehicle logistics management and administrative services, is pleased to announce it has engaged The EV Consult Group, LLC, a vehicle logistics management consulting firm headed by Alan Holman. As the Principal Sales Advisor, Mr. Holman will work with the Roadside Protect team to deliver exceptional Roadside Assistance Solutions with a sustained focus on performance and data security anchored by a U.S. based call center. Alan is the former Executive Sales Leader at Urgently, Allstate Roadside Services, and the General Electric Partnership Marketing Group. He has successfully developed vehicle logistics solutions for 19 Automobile Manufacturers, 20 Insurance Companies, 10 Rental Car and Rideshare brands, and others. Mr. Holman brings nearly 20 years of experience and a reputation unmatched in the industry.
“I am thrilled to welcome Alan to the Roadside Protect family. Over the past 6 years, the roadside assistance industry has focused on driving the customer experience with mobile apps and GPS tracking technology. However, this industry requires the brick-and-mortar service experience of a US based call center coupled with a network of towing and assistance companies treated as partners and not vendors. We have remained consistent in this belief while the roadside industry has recently circled back to “Service First” with technology as a compliment. Roadside Protect is well positioned to compete favorably in the OEM, Electric Vehicle, Insurance, Fleet, VSC, and Warranty marketplace. Alan will lead our growth and expansion efforts in these channels, says Dean Raschke CEO.”
“Roadside Protect is laser focused on providing exceptional customer interactions, and secure transactions administered through a domestic call center footprint that enables them to meet their customer’s Privacy Requirements as data access is limited to the US only. This industry requires a total commitment to the safety and security of their customers, and I am pleased to join forces with an organization that is focused on this goal” says Alan Holman.
Roadside Protect is an industry leader in providing roadside assistance services throughout the U.S. and Canada to its Automotive OEM and aftermarket, banking and insurance clients utilizing its proprietary web-based dispatch system, Navigator. The system includes customer management, tow provider network and claims processing capabilities on the advisors’ desktop.
The EV Consult Group, LLC is a Minority Business Enterprise dedicated to providing an “honest” approach to vehicle logistics management solutions. Founded in June of 2022 to provide consultation and education for the Roadside Assistance Industry.
Contact Roadside Protect for more information – www.roadsideprotect.com contact@roadsideprotect.com or 888.929.2918