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Roadside Protect, Inc.
Capabilities

Tailored B2B roadside solutions

Every brand we serve has unique operating rules, customer profiles, and service requirements. We act as a seamless extension of your business, providing a customizable, high-performance service network.

A tow truck driver kneels beside the tire of the disabled vehicle; the driver of the car stands in front of the vehicle, looking at her smartphone.

Complete coast-to-coast coverage

Unmatched emergency roadside support across the US and Canada.

Emergency towing

Rapid, certified dispatch of light, medium, and heavy-duty units. Specialized services including precise vehicle extraction, winching, and dealer-preferred towing.

Mobile tire & battery

On-the-spot flat tire replacement using the vehicle’s spare. Battery jump-starts and mobile replacements backed by automated diagnostic reporting.

EV Charging & Support

Specialized roadside charging solutions and certified towing designed for the unique engineering of electric vehicles. Advanced dispatch routing to the nearest compatible charging infrastructure to eliminate range anxiety.

Access to advanced Bosch Mobility Solutions: Pioneering the future of vehicle assistance

As part of the Bosch family, we go far beyond traditional towing. We leverage advanced vehicle data and telematics to offer adjacent solutions that reduce vehicle downtime and enhance safety:

Illustration: person is sitting in front of a screen
  • eCall integration: Automated and manual emergency call processing directly linked to public safety answering points (PSAPs).
  • Mobile Crash Detection: Instant, smartphone-based accident detection that initiates immediate emergency and roadside dispatch.
  • EV-Specific Support: Specialized routing, charging-station directories, and low-bed towing tailored for depleted or disabled electric vehicles.
  • Remote Vehicle Diagnostics: Direct reading of Diagnostic Trouble Codes (DTCs) to help dispatchers resolve issues over the phone or prep towers before arrival.

Markets served: ensuring security and comfort with comprehensive services

Roadside Protect’s comprehensive services are tailored specifically to support businesses and their customers across a variety of markets. Partnering with us gives you the peace of mind knowing that you can provide the programs and services your customers need when they need them.

Fleets & Warranties

We are experts in serving the needs of fleets and warranties. Because of our experience working with multiple OEM’s as our clients, we can design and deliver a program with the unique services and capabilities your company needs to satisfy your customers, dealers and service operations. Vehicles served include light, medium and heavy duty. We also serve motorcycles, electric vehicles, and just about any street legal vehicle that travels on roads.

  • Real time data transparency – usage data for warranty and service analysis.
  • Work vehicle experts – highly skilled in servicing work vehicles with unique upfits across all duty types.
  • Dealer Preferred Tow Providers – a customized network of tow providers tailored to your business.
  • Mobile APP dispatch request.
  • Text messaging for comprehensive communication to your customers.

Automotive Market

The automotive aftermarket is huge and competitive. Our aftermarket customers include tire manufacturers and retailers, battery manufacturers, and parts manufacturers who take advantage of our capabilities to strengthen their relationships with their customers. Roadside Protect can help you capture and retain customers with the benefits and tools we bring to your industry. Roadside assistance benefits can be leveraged to strengthen the confidence your customers have in your products and services as well as to build meaningful loyalty with customers that result in repeat purchases.

  • Roadside assistance – benefits that complement your product/service, are easily understood by your customers, and provide a peace of mind benefit even when not used.
  • Leverage our benefits and platform to capture customer data including name, address, email, vehicle and purchase information when customers register for roadside assistance benefits on a web portal branded for your company
  • Leverage your retail/service locations/dealers as preferred tow-to destinations
  • Customer event marketing opportunities – leverage the roadside assistance experience to expand your relationship with customers.

Financial Membership

Financial institutions and associations are starved for effective tools to keep customers and members loyal to their brand. Regulatory shifts demand a clearer demonstration of value, while rising interest rates make customer retention more challenging than ever.

Our customizable roadside assistance and value-added benefit packages are specifically designed to defend your customer base, enhance engagement, and deepen brand loyalty.

Our financial membership solutions are engineered to:

  • Defend against customer and member flight to competitive products.
  • Increase long-term satisfaction and brand loyalty through essential, real-world protection.
  • Differentiate your loan offerings in a challenging high-interest-rate environment.
  • Deepen the customer relationship by increasing the number of products owned per member.
  • Create new, sustainable revenue streams for your organization.

Insurances

Roadside assistance benefits are a natural fit with auto insurance policies. Roadside assistance from Roadside Protect not only provides a valuable service to your policy holders, but our platform also provides real time usage data that enables you to better understand your policy holders and their needs. We provide solutions that can be embedded into your policies and valuable benefit bundles for cross selling opportunities to policy holders that can expand you and your agents’ relationships with policy holders.

Capabilities that we offer to deliver these benefits include:

  • Unique and valuable benefit configurations
  • Mobile APP and event driven text messaging to stay connected to your customers/members
  • Real time usage reporting
  • Turnkey web-based enrollment and fulfillment platform that support agent sales without the administrative headaches

Employer

Employee benefits are on a trajectory that includes ever increasing costs and administration efforts. Roadside Protect offers simple and inexpensive benefits an involuntary or voluntary basis that deliver clear value to your employees and differentiate your offerings from the common coverages most employers offer today.

Our solutions include:

  • Bundled roadside assistance and other benefits in: Pay Cards, EAP benefits
  • Standalone low cost involuntary benefits for employees, as low as pennies per employee per month
  • Low cost voluntary offers that can be paid for through payroll deduction

EV Support

  • Mobile Charging
  • Charge Monitoring
  • Lockout
  • Tire Service
  • Charge Station Spotting
  • Help on the phone

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Let's design your custom program

Connect with our team to discover how our partnership approach and deep industry experience can help you achieve your specific business goals.