Roadside Net

Experience Real Time Information with Roadside Protect Navigator Technology

Roadside NetTM is Roadside Protect’s proprietary software that aggregates multiple service providers into a simultaneous digital offering that guarantees a best in class ETA & customer experience.

By throwing a Roadside NetTM to multiple providers at once, Roadside Protect eliminates the possibility of setting up service with a provider that has a high ETA or isn’t near the vehicle disablement location.

Roadside Protect views service providers as our partners. When a provider accepts the rate that RP offers in the Roadside NetTM and RP accepts their ETA the provider is paid on the spot – not in an hour, 24 hours, or – even worse, 90 days!

 

Our Technologies Include:

Roadside Connect

NAVIGATOR

Roadside Connect is Roadside Protect’s proprietary M2M platform that enhances the location tracking for the customer and towing company with data collection via SMS.

NAVIGATOR contains records of all eligible customers for roadside services; it is a complete promotional and product configurator and a dispatch system rolled into one. The first of its kind in the industry.

Roadside connect

In the event of a breakdown, your customers need a comprehensive and rapid response service network.

navigator

Our North America service platform includes a network of more than 12,000 service providers that operate in the U.S., Canada and Puerto Rico.

Customer experience a breakdown and calls our call center team for roadside assistance.

With the click of a button, a request is sent to multiple providers near the disablement.

With a wide net cast, Roadside Protect quickly secures service for your customer.

Strengthen Your Brand
& Improve Customer Relationships

Improve the quality of your roadside assistance services and enhance your customer’s experience.

Contact us today to learn more about our roadside assistance services. We'll be happy to answer any questions you have and help you choose the plan that's right for your needs.

Benefits:

  • Fast and reliable service
  • Experienced professionals
  • Wide network of service providers
  • Competitive pricing
  • Peace of mind for your customers

SERVICE PROVIDERS

We treat our providers as partners, not vendors. Click below to learn more about becoming a Roadside Protect Service Provider

Benefits:

  • Payment provided via credit card upon dispatch acceptance
  • Flexible rates that meet your needs, not just ours
  • ETA bonuses
  • Not just light duty, we support medium duty and heavy duty as well
  • U.S.-based assist centers
  • Support United States, Canada and Puerto Rico